This Privacy Policy sets out the data processing practices of SSAFA for personal information in electronic and manual form. If you have any requests concerning your personal information or any queries with regard to these practices please contact the Electronic Communications Officer.

Please note that you do not have to provide personal information in order to use most of this website. However if you wish to use certain services such as the ability to send us your questions and comments and receive notices of new vacancies with us, you will need to provide certain personal information.


We collect personal information from visitors to this website through the use of our on-line forms and every time you e-mail us your details and queries. We DO NOT collect names and email addresses when you use our Forcesline email facility. (See below*).
Use of personal information

We process personal information collected via this website or otherwise for the purposes of:

  • Providing and personalising our services;
  • Advising you
  • Keeping you informed of our activities and vacancies;
  • Dealing with your queries and taking on board your valuable comments;
  • Managing and monitoring the applications for positions available with SSAFA.
  • Maintaining information as a reference tool or general resource.
  • We may also use and disclose information in aggregate (so that no individuals are identified) for development purposes.


This website offers you the possibility to download and print application forms for vacancies with us.

When you fill in the relevant form, you will be asked to provide details of your education, employment history and other similar matters relevant to our decision to offer you a job. This information is only collected so as to enable us to make a decision as to whether to proceed with your application.

You will be asked to provide details of your ethnic origin. This is so that we can maintain our commitment to being an equal opportunities employer. Please note that you are entitled to refuse to disclose this type of information and rest assured that your decision will have no influence whatsoever on the outcome of your application. If you do provide the information, it will not be used for any other purpose than equal opportunities monitoring and will be kept confidential at all times.

You will also be asked to provide details of your criminal record and police enquiries relating to you. Please note that you must provide this information, as this is a legal obligation. This information will not be used for any other purpose than complying with our legal obligations and will be kept confidential at all times.


We ask you to provide information about you ethnic background so that we can monitor the implementation of our equal opportunities policy. It will not be used for any other purpose and will not be looked at by those short listing or interviewing candidates. We would encourage you to give us the information so that we can have a full picture of our recruitment patterns. Please note however that you do not have to provide this information.

Important: by filling this form, you expressly consent to SSAFA using the information for the purpose of equal opportunities monitoring. However, if you would prefer not to give us this information, we understand, simply leave the form blank.


We will only disclose personal information to members of our staff and a limited number of carefully selected third parties who all share our commitment to treating your personal information fairly and responsibly. In particular, we ensured that our Internet Service Provider, which might necessarily have access to some personal data, had adopted a satisfactory Privacy Policy.

We may also disclose the information to a small number of carefully selected third parties with whom we work but only if it is absolutely necessary for the purposes identified above.


Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy which may differ form ours.


You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at SSAFA, 19 Queen Elizabeth Street, London, SE1 2LP. We reserve the right to make a small charge for the administrative expenses incurred.


SSAFA takes all reasonable steps to protect your information both online and off-line. This of course also applies to the information you may send us through the Internet but you acknowledge that there is always a risk, however remote, that security may be breached through no direct fault of ours.


We are very aware of the highly confidential nature of the information you may decide to provide in the messages you send us. For this reason, we would like you to bear in mind the following:

We are completely independent from the chain of command;
We have a system in place under which members of staff addressing your queries cannot see the name or email address of the person who sent the query, which means that unless you choose to give us your name, we will not know who you are.

We undertake to take all reasonable steps to preserve the confidentiality of your enquiry when transiting through our system;

We strongly recommend that you take all necessary steps to ensure that no one around you can see what you are typing and that you close your browser once you have sent your message to us and finished using this website. This is particularly relevant if you are not the only person with access to the computer from which you are contacting us. we can only accept responsibility for the confidentiality of your enquiry whilst it is in our system.